Your student services coach is a dedicated professional who focuses on your achievement throughout your degree program.
 

Educational success can be more easily attained – and can be more enjoyable – when you have people in your corner to help with and share in your accomplishments. A college degree isn’t a journey you have to take alone.

That’s where the Strayer University student services coaches come in. Your coach is someone who focuses on your achievement – motivating, advising and guiding you throughout your educational journey.

Check out the tips below from our student services coaching team, on how to make the most of the support they have to offer.

What to expect at your first meeting

Within the first four weeks of school, a coach will reach out to you. This can be done via email or over the phone. You can also schedule an appointment with your coach before this time – or anytime after. The student services coach often touches on a wide range of topics. Among other things, they may:

• Review class schedule and degree program
• Discuss challenges and academic goals
• Explain university policies
• Advise on how to pay tuition or what’s needed for financial aid
• Offer tips on how to have a successful quarter

How to prepare for your first meeting

Before your first meeting, try to complete the New Student Orientation and review the New Student Checklist. Exploring iCampus is also a good idea. Doing these things may prompt additional questions that your coach could help you with. Also, if you're transferring to Strayer, have prior transcripts and transcript evaluations available so your coach can ensure you're not duplicating coursework.

Your coach may ask what your short- and long-term goals are, so come prepared with your ideas. It’s okay if your goals change over time, but establishing a baseline will help your coach assist you in planning your educational journey.

Know that your coach is available for a range of needs

Student services coaches offer a wide range of personalized services beyond just registering for classes. They are highly connected to staff at all levels of the university and have access to numerous resources to address issues you may have. If there’s something they can’t do for you, they’ll research to find out who can help you. Here are a few things student services coaches can help you with:

• Navigating to features in iCampus, such as new student orientation and information about how to possibly increase transfer courses by using Strayer affiliate, Sophia
• Providing tutoring resources
• Referrals to other departments, such as Career Services
• Liaising with different university departments

Stay in touch

The role of student services coaches goes beyond just a meet-and-greet and simple, one-off help. Coaches are there to help you reach your goals, so you should feel comfortable approaching your coach with any question. They can be reached through the OnceHub link in iCampus, via iCampus email or by phone at 844-727-4357. Even if you just want to track your progress, your coach can help you do that. Don’t hesitate to connect with them.

When you succeed, your coach succeeds

It’s as simple as that – your success is a benchmark of success for your coach, too.

The best thing you can do in your relationship with your student services coach is to meet soon and often, be honest, and keep them updated on changes, positive or otherwise, in your academic journey. They work with you one-on-one, so you have their undivided attention.

The bottom line: Your goals are your coach’s goals. They want to help you achieve them.

Learn more about Strayer University’s online degree programs.